In this case, a contact dispute with the ex-partner and father of a 9 year old, the child was unwilling to go for contact with the father. This was because of the fathers behaviour during previous contact.
The father had instructed a solicitor to act on his behalf. The prospect of court proceedings and continual contact with the father was distressing for both mother and child.
I was able to resolve the matter for them by understanding the child's point of view and by writing an appropriately worded letter on the mothers behalf explaining why the the child did not want to go.
Two weeks later the issue was resolved and no court proceeding were necessary.